Engage your members to improve their health outcomes and satisfaction ratings.

Reduce your Medical Loss Ratio (MLR)







Challenges faced by Health Plans

Member Engagement

Improving your member engagement dramatically improves their health outcomes and reduces your medical loss ratio (MLR)

83% of members indicated they would use tolls offered by their health plans

Quality Scores

Are you still using paper-based surveys to collect member satisfaction results? Switch to mobile-based surveys.

Enhanced patient experience & access to preventive screening = Direct increase in quality scores

Premium Enhancement

Health plans often outsource capitated key service lines (dental, vision etc)

Enhancing your encounter reporting increases premiums in subsequent years

Population Health Management

Offering timely intervention and care management services is critical to avoiding expensive hospital admissions.

Proactive, instead of reactive care management services help improve member outcomes

Member Relationship Management (MRM)

Yosi offers a text/email based member engagement platform that lets you design the member engagement solutions. Fully customizable, you can offer services to your members from something simple as a Welcome message to ensuring they get their annual screenings completed.

Better yet, offer your members an easy to complete satisfaction surveys to increase your plan ratings.

Offer engagement tools to your members to better manage their healthcare needs.

Why should you engage your members?

Help them find an in-network provider with ease

Allow them to be owners of their health care

Help them navigate across a complex system and then conduct surveys

Improving member health outcomes is a win for everyone