Status Quo of today’s practice
It is challenging times to run a successful medical practice. With shrinking reimbursements, tightening claim rejections, higher expectations from patients and increasing administrative expenses, practices around the country are looking for ways to improve their bottom line while providing good quality care. They are increasingly looking towards technology to help them improve their practice efficiencies. Patient registration is at the forefront of the challenges faced by medical practices. New patients are routinely asked to come in early for their appointment to write on a piece of paper their demographic and insurance information as well as medical history. The front desk then needs to transcribe this data into their computer software. This process adds to patient wait times and front desk inefficiencies.
Patient registration is at the forefront of the challenges faced by medical practices. New patients are routinely asked to come in early for their appointment to write on a piece of paper their demographic and insurance information as well as medical history. The front desk then needs to transcribe this data into their computer software. This process adds to patient wait times and front desk inefficiencies.
Digital Health solutions improve healthcare.
Improvements for a medical practice start with patient check-in and registration. A practice can provide technology tools to their patients to allow them to check-in prior to their visit using their smartphone. This empowers the patient, saves them time and improves their experience even before they step foot into the doctor’s office, in addition to reducing administrative staff burden at the time of patient’s visit.
Yosi increases practice ROI
Yosi’s mobile solution allows practices to invite patients to check-in prior to their appointment. The invite is sent directly to the patient’s smartphone or email and also functions as an appointment reminder. This process saves the front desk time prior to and during the patient visit. It also shortens the patient’s wait time during their visit, which results in increased patient satisfaction and retention. When patients complete their check-in prior to their visit, the practice receives their intake forms already filled out along with a scan of their insurance card. The patients insurance can be verified and the information can be uploaded to their practice management software prior to the patient arriving for their appointment. Yosi, offers a complete one-stop solution for medical practices to upgrade patient registration to 21 st century by inviting their patients to complete their check-in ahead of the visit, receive pre-filled intake forms with insurance card images while reducing wait times, saving the front desk time and improving patient engagement and satisfaction, ensuring no-shows are significantly reduced with improved claims accuracy.
Why do medical practices like Yosi
- Sending text messages to patients through the dashboard is fast and simple.
- Practices receive pre-filled intake forms with insurance card images ahead of time.
- Receive appointment confirmation from patients reducing phone calls.
- Reduce No-Shows with Yosi appointment reminders.
- Improved patient satisfaction and retention.
“It was very easy to start using Yosi to invite patients to complete their check-in. Receiving our intake forms pre-filled out ahead of time along with the insurance information allows us to verify the insurance prior to the patient arrival. This saves time during the visit and decreases the number of claim rejections. It saves our staff plenty of time and patients are happy”
Why do patients like Yosi
- Communication with practices via text messages.
- Check-in option at their convenience reducing wait time at the office.
- Use their health profile created on Yosi for future doctor visits.
- Easy to use appointment confirmation and reminders.
- Keep electronic journals of their visits.
“I liked my overall experience because I didn't have to fill out forms. When I found out I can use the app to check-in with other doctors, I was thrilled”
“I really appreciate my doctor’s office’s effort to save me time and improve my experience.”
Average time saved per patient = 4 mins (from scanning, uploading etc)
Patients per day
- Patient check-in time/ Average patient wait time saved
Yosi Has Successfully Reduced:
No shows by
Phone calls by